Warranty

Your satisfaction is guaranteed.

All our products are covered by a 100% manufacturer’s warranty. Our warranty covers all manufacturer defects in materials and workmanship for a period of (1) year from the original date of purchase at an authorized dealer or web reseller. Coverage is valid only with proof of purchase from an authorized dealer.

The product will be replaced:
If, upon inspection and it is found to be defective in materials or workmanship.

This warranty does not apply to damage resulting from normal wear and tear, accident, abuse, negligence, impact, repairs or alterations outside of our facility. 

If you desire to return the product for warranty consideration, you will need to email info@twoogres.com in order to get a WRA (Warranty Return Authorization) number and shipping address. All products shipped without a WRA Number will be rejected.

The customer returning the product for consideration is responsible for all shipping costs.  If the product is deemed a warranty issue, we will pay the shipping costs to return the product to you by USPS ground transportation.